Terms of Use

RESERVATION POLICY

Please note that the property offers transfer service from Samui Airport and Samui Ferry Pier to the villa. Transfer service and drop off service at airport/ ferry pier is provided for a one time fee of THB500. (one way) Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Please inform us of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. The properties will provide for room cleaning. A new set of bed linen and towels will be provided every 3 days. For shorter stays, these services are available upon request for an additional charge of THB700. A deposit payment of 50% receipt of your reservation/ booking confirmation is required to keep villa blocked for your intended stay. Remaining 50% balance payment 30 days before arrival by bank transfer or in Cash at check in is required. Bank Transfer fees (TT fees and charges), if any to be born by the payer. The property will contact you after you book to provide payment instructions. ​ A safe deposit of 5.000THB in any currency or passport will be collected as security during check in. ​ Check-in flexible from 14:00 until 24.00 Check-out flexible form 01.00am until 11:00am. Early checkin and late checkout subject to availability.  Children of all ages are allowed. Any person 2 years old and over stays for full price.


CANCELLATION POLICY

The booking deposit will be refunded, if the guest cancels or modifies his booking at least 90 days before arrival. The booking deposit will be forfeited, if the guest cancels his booking within 90 days before to arrival, no show or modification of the booking during his stay.


DISCLAIMER:

1.1. REMINDER: The Villas are located in the Mountains, but just a 0,5km-3km ( depending on the listing ) ride from beautiful Chaweng Noi Beach, Restaurants and Shops. The concrete road is walkable but steep. We highly recommend transportation during your stay. Beware Transportation will incur additional cost during your stay at our listings.

1.2. HOUSE RULES: see House Rules each individual listing or enquire.

1.3. DISCLAIMER: Please Note Koh Samui is located in a tropical climate zone nestled within incredible natural surroundings. Always keep in mind Koh Samui is a developing and unregulated island with imperfect Infrastructure. Power outages and internet issues during your stay are common and unpredictable. We are her to help but can not be held responsible for third party problems or public areas ( disconnected internet, power outages, public waste and waste water management, public electric authority infrastructures, stray dogs, snakes, insects, bats, jellyfish or geckos in natural surroundings and outdoor areas, dirty beaches, polluted sea, severe weather conditions depending on Seasons, conditions of public roads, the lack of roads and steep or dangerous access roads, road accidents, overpriced Taxi and transportation services and in some circumstances death) are out of our management and control. Rotten, restricted and abandoned 3rd party buildings and structures you might experience across the island during your stay in Samui are out of our management and control. We can not be held responsible for the conditions of third party properties not related to our listings. We are here to help and to assist you during your stay in Samui but can not be held responsible for unpredictable constructions, construction works, construction noise, non acceptable infrastructure and road conditions are out of our control and not related to our properties or management. Motorbikes are not recommended. Motorbikes are an underestimated risk including experienced drivers. Our reliable driver services, Grab and Navigo recommended alternatives. Always reconfirm price before entering any vehicle. We can not be held responsible for overpriced transportation fees experienced during your stay in Samui but here to help and to mediate and able to offer fair and reliable driver services during your stay at one of our listings.